Pre-project
Interviewing the customer, developing the project concept, ...
Whatever the project, before it starts, it is necessary to determine not only what tasks it should solve, but also in what conditions the project will exist and be developed.
Correct preparation determines the portrait of the future project, helps eliminate most of the risks and prepare in advance for different situations.
The main stages of work
Analysis
- Analysis of tasks and conditions.
- Systematization of requirements for departments, their participants and tools.
- Formation of the structure.
Planning
- Formation of the structure of the process participants and their functional responsibilities.
- Development of a communication scheme.
- Formalization of environmental requirements.
Documentation
- Adaptation of job descriptions.
- Determination of the composition and parameters of the documentation for use in communication and on the project.
- Description and adaptation of processes to automation.
— The structure of the Business Processes of one of the sections of the Loyalty Program